SayDish Support
Effective date: 2 November 2026.
For help with SayDish, account questions, privacy requests or a problem with a recipe, email saydishsupport@gmail.com.
If the email link does not open a mail app, copy the address and use your preferred email service. You can also find Contact Support in the app's Settings.
What to include
Briefly describe what happened and the message shown in the app. You may include the app version and device model if relevant. Do not send passwords, sign-in codes, payment-card details or unnecessary personal or medical information.
Contact Support does not automatically attach your recipes, recordings or account information. Send only what is needed to explain the issue. We do not promise a fixed support response time; applicable deadlines for privacy requests are described in the Privacy Policy.
Guest access, accounts and data
You can use Continue as guest without registering. Guests can open the example recipe, use Favorites and timers, and purchase or restore Premium. New text or voice recipes require active Premium access and AI-sharing permission.
To keep access to a guest library across devices, use Settings → Create account while still in that guest profile and add an email/password or Apple sign-in method that is not already associated with another SayDish account. This keeps the same profile, recipes and Favorites. Signing into a different existing account opens its own library and does not merge guest recipes. Without first adding a sign-in method, signing out, uninstalling the app or changing devices may leave you unable to recover the guest profile.
For subscription access problems, use Restore Purchases in Settings or on the paywall with the Apple account used for purchase. Registration is not required. Restoring an eligible purchase may move Premium access from another SayDish profile to the current profile. It does not merge libraries or recover another profile's recipes. If access remains unavailable, contact us rather than buying again to resolve a temporary problem. Manage renewal or cancellation in Apple's subscription settings.
To delete a guest profile and its content, open Settings → Delete guest data. For an account with an email or Apple sign-in method, use Settings → Delete account. Signing out or uninstalling the app does not delete the server profile. If you cannot access your profile or need help exercising a privacy right, contact the email address above. We may need proportionate information to verify your identity.
Deleting a SayDish account or guest data does not cancel an Apple subscription. You can request either deletion without first cancelling a subscription; manage any subscription separately through Apple. Refund requests and any other rights available to you are not replaced by profile deletion.
Recipe photos
A recipe can open before its photo is ready. If photo processing fails, the recipe remains available. The app keeps downloaded photos locally and can download a missing file again. You do not need to buy Premium again to resolve an image-loading problem. For a persistent issue, report the app message and recipe title without sending unnecessary personal information.
Recipe concerns
SayDish is a cooking aid, not medical advice. Ingredient exclusions do not guarantee allergy safety. Do not follow instructions that appear unsafe; you can report the concern to support without sharing a medical history.
SayDish is operated by Andriy Kovnatskyy, an individual based in Poland.
Contact address: 45 Kolejowa Street, 01-210 Warsaw, Poland.